FAQs

Question:
Which air filter is best for me?
Answer:
We have broken this answer into four options so you can select the one that fits your needs perfectly.

An inexpensive filter - We recommend the washable Durolast filter. There are many other washable filters but we find them to be flimsy and not cost-effective. The Durolast filter will last about 6-8 years if you look after it and keep it clean.
Efficiency rating – approximately 15%

A medium filter - We recommend the Media Style filter- and the Bryant filter comes out top of our list. They are efficient and cost effective.

Efficiency rating - 70% rated at one micron

A medium high filter - The EAC filter fits this category and will last for years if washed and kept clean. You do not need to replace this filter after installation.

Efficiency rating - 95-99% at one micron

The ultimate filter - The top-of- the- line filter is the HEPA filter. It is used in hospitals to clean the air of allergies and bacteria. These filters need to be replaced approximately once a year.

Efficiency rating - 99.97% at one micron

Question:
Why is my A/C system not putting out like it used to?
Answer:
It could be as simple as your air filter needs to be cleaned or changed. Read our section on air filters and if you are still having problems give us a call and we would be more than happy to take a look at your system.

Question:
Why is my A/C system freezing up?
Answer:
This could be one of many problems including blocked return air, closed supply air, dirty filters, wrong type of filter or low levels of Freon. We would be more than happy to come and look at your system just give us a call.

Question:
How do I stop the dust from collecting around my register?
Answer:
If dust is collecting at the registers your air filter may not be the best option for your system. Take a look at the filters we recommend to help fix this problem.

Question:
My filter keeps popping, what does this mean?
Answer:
You are more than likely to have an EAC filter if you hear popping and this means that your filter needs cleaning. If you have cleaned your filters and there is still popping you may have damaged ionizer wires.

Question:
How can I get cleaner air without needing a more expensive filter?
Answer:
We recommend turning your fan on as this will clean your air filter 24 hours a day. Rocky Mountain Power states that this solution will cost around $4.00 - $5.00 more a month in electrical costs but will help prevent the motor from breaking down.

Question:
How often do I need to clean my filter?
Answer:
Washable filter – clean twice a year
Throwaway filter – replace every 4 - 6 weeks
Pleated filter - replace every 4 - 6 weeks
Media filter – replace once a year
Electrostatic filter – clean every 4 – 6 weeks
EAC filter – clean twice a year
HEPA filter - replace twice a year or as needed.
Three filters:

• pre-filter (replace every year)
•  2nd charcoal filter (replace every year- this is for smells and odors)
•  3rd Hepa filter (replace every 3 years)

  Cost for 2 pre-filters and 2 charcoal filters is $90.00 The Hepa replacement filter is approx. $170.00 every 3 years